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Happiness
Guarantee
It's simple.
If you are not happy with your purchase for any reason, send it back for a full
refund or exchange within 90 days.
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If you
need to return an item, there is no need to call us.
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| 1. |
If
possible, pack your item(s) in the original packaging. |
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| 2. |
Return
Option 1: Draper's & Damon's Quick Return (available in the Continental
U.S.) |
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To return an item, see the back of your packing slip.
It will include a pre-paid, pre-addressed return label. No postage is
required; the cost of the return shipping will be deducted from your refund.
Just drop your package in the U.S. mail.
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Return
Option 2: Return On Your Own |
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You
can return your package using another method of insured mail to:
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Draper's & Damon's
Mail Order Returns
100 Murray Drive
Warren, PA 16368
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| 3. |
Please
be sure to keep the top portion of the invoice for your records when sending
in a return. |
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| 4.
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Please allow
up to 30 business days from our receipt of your package for processing.
Your refund
or credit will be confirmation of receipt.
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*Please note that we do not refund shipping charges. |
If
it is more convenient, you may process your return or exchange at one of our
stores as well. Questions? Contact our Customer Contact Center at service@drapers.com
or at 1-800-843-1174, Monday through Saturday 9 a.m. to 11 p.m. EST. All email
messages receive responses within 24 hours.
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